Your team's desktop, wherever your team works.
CloudNet hosts Windows desktops, business applications and company files on managed infrastructure — so employees get the same environment from any approved device, without an office server holding it all together.
Secure Remote Desktop Hosting for your business
Give employees secure access to their Windows desktops, business applications and company files from virtually anywhere — without maintaining physical office servers or building your own remote-access infrastructure. Support, backups and migration assistance are included.
Windows desktops
Full access to Windows desktops running in a centrally managed environment.
Business applications
QuickBooks, Sage, ERP systems, accounting software and custom Windows applications.
Company files
Shared folders and files kept in one place instead of scattered across laptops.
Supported printers
Many local and network printing configurations can be supported and tested pre-deployment.
- Remote or hybrid employees
- Multiple office locations
- Still running a physical Windows server
- Windows business applications in daily use
- Want everyone on the same systems
- Support and backups should be included
- Want to centralize company information
- Don't want to manage remote-access infrastructure
Remote Desktop Hosting vs. the alternatives
Two common approaches fall short of a purpose-built hosted environment.
VPN
Usually connects the employee back to the existing office network — you're still dependent on:
- Office internet staying up
- Physical office servers
- Local PCs being powered on
- Internal infrastructure generally
CloudNet Remote Desktop Hosting
Employees connect directly to a managed hosted desktop environment.
- Applications and data no longer depend on the physical office
- Centrally managed security, backups and support
- Consistent environment from any approved device
vs. remotely controlling an office PC
Remote-controlling an office PC still depends on that machine being powered on, connected, working properly, available and maintained. Remote Desktop Hosting moves the work environment into infrastructure designed for remote access — so it isn't tied to one physical computer.
What's included
Support, security and continuity are built in — not add-ons.
- Hosted desktop infrastructure
- User setup & security configuration
- MFA & firewall management
- Endpoint protection & monitoring
- Ongoing updates
- Managed backups & recovery support
- Migration assistance
- Technical support
CloudNet can deliver remote desktops using different technologies — you don't need to choose beforehand.
Hosted RDS
Best when multiple employees use similar applications and cost-efficient shared infrastructure makes sense.
VDI
Best when users need individual virtual desktops, dedicated resources or greater isolation.
Windows Cloud PCs
Best when individually assigned Microsoft cloud desktops are the preferred model.
Remote Desktop Hosting — FAQ
What is Remote Desktop Hosting?
It gives users secure access to a Windows environment running on managed remote infrastructure, rather than relying entirely on a physical computer in the office.
Can users connect from home?
Yes — authorized users can access supported environments remotely from approved devices and locations with suitable connectivity.
Is support included?
Yes. CloudNet technical support is included according to the selected service plan.
Are backups included?
Yes. Managed backups are included according to the applicable CloudNet service configuration.
Can CloudNet replace our office server?
CloudNet can assess compatible applications, files and databases running on your current server and build a migration plan.
Can employees print?
Many local and network printing configurations can be supported. Specialized devices should be tested before deployment.
Fully managed Hosted RDS for business teams
Give multiple employees secure access to Windows desktops and shared business applications through a professionally managed Microsoft Remote Desktop Services environment — efficient multi-user infrastructure with individual user sessions, managed security, backups and technical support.
Individual login
A separate authenticated session and personal profile for every user.
Approved applications
Compatible applications and appropriate file permissions per user.
Shared resources
Access to shared company files and supported printers, managed centrally.
- Multiple employees use the same applications
- Shared accounting or ERP software
- Centralized application management matters
- Cost efficiency matters
- Currently operating a Windows office server
- Employees need remote access
- Multiple locations to support
- Prefer not to manage RDS internally
What CloudNet manages
The full RDS environment — infrastructure through to day-to-day support.
- Windows Server infrastructure
- RDS configuration
- User profiles & permissions
- MFA & firewall protection
- Endpoint security & monitoring
- Windows patching
- Application installation
- Backups & backup monitoring
- Recovery support
- User onboarding & offboarding
- Migration
- Technical support
Compatibility and software licensing are validated before deployment.
Hosted RDS vs. VDI
Both are valid — the right fit depends on how your team actually works.
Choose Hosted RDS when
- Employees use similar applications
- Users have similar resource needs
- Cost efficiency matters
- Centralized application management is preferred
- Individual user VMs are unnecessary
Choose VDI when
- Users require dedicated virtual desktops
- Different desktop configurations are required
- Greater isolation is needed
- Specialized workloads need separate resources
Already running RDS in your office?
CloudNet can assess your current environment and build a migration plan into a managed environment — no guesswork.
Hosted RDS — FAQ
Does every RDS user get a separate desktop?
Each user gets a separate authenticated session and user profile. Users typically share the underlying Windows Server infrastructure.
Do users see each other's files?
Access is determined by user and group permissions — users receive access only to authorized resources.
Can RDS support Microsoft Office?
Compatible Microsoft licensing and configurations can be supported. Licensing requirements must be validated before deployment.
Are backups included?
Yes. Managed backups are included according to your service plan.
Is technical support included?
Yes. CloudNet technical support for the managed environment is included according to the service agreement.
Can users be added later?
Yes, provided appropriate capacity and licensing are available.
Tell us how many users, we'll design the right environment.
Whether that's Remote Desktop Hosting, Hosted RDS, VDI or Windows Cloud PCs — we'll assess your current setup and applications, then recommend the configuration that fits, with pricing based on your actual environment.