At Cloudnet, your trust is our priority. We are committed to protecting your privacy and safeguarding the personal and business information you share with us. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it secure.
Information We Collect
We may collect the following information when you use our website or services:- Contact Information: Name, email, phone number, company name (when you submit forms or inquiries).
- Service Information: Account details, applications hosted, or services requested.
- Payment Information: Billing details (processed securely through trusted third-party providers).
How We Use Your Information
We use your information to:- Provide and manage Cloudnet services.
- Respond to inquiries, support requests, and sales questions.
- Improve our products and customer service.
- Send relevant updates, offers, or educational content (only if you’ve opted in).
- Comply with legal or regulatory requirements.
How We Protect Your Information
Security is built into everything we do. Cloudnet uses:- Encryption of data in transit and at rest.
- Enterprise-grade firewalls and monitoring.
- Daily backups and disaster recovery protocols.
- Strict access controls for authorized personnel only.
- We do not sell or rent your personal information to third parties.
Sharing of Information
We only share information in limited circumstances:- With trusted third-party providers (e.g., payment processors) who help us operate our services.
- When required by law, regulation, or legal process.
- With your consent, if we engage partners or integrations.
- All third parties must meet strict data security and privacy standards.
Your Rights
Depending on your location (Canada, U.S., EU), you may have the right to:- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Request deletion of your data (subject to legal requirements).
- Opt out of marketing communications at any time.
- To exercise these rights, please contact us at info@cloudnet.ca.