Question and Answers
What makes Cloudnet different from providers like AWS, Azure, or Citrix?
Cloudnet is built for small and mid-sized businesses. Unlike enterprise cloud providers, we offer predictable pricing, built-in security, and hands-on technical management — without hidden fees or complex configurations.
Where is my data stored?
All data hosted by Cloudnet is stored in secure, enterprise-grade data centers located within Canada. Your files and backups remain within Canadian legal jurisdiction at all times for compliance and data protection purposes.
Is my data safe from ransomware and cyberattacks?
Yes. Security is a core part of Cloudnet’s infrastructure. We use enterprise firewalls, encryption, endpoint protection (EDR), and automated backups to safeguard your business against ransomware and data breaches.
Can Cloudnet host my existing business applications?
Absolutely. Cloudnet supports hosting for more than 3000 business applications such as QuickBooks, Sage, Profile, AutoCAD, Revit, MS Office and other Windows-based programs. We can also host custom or industry-specific software.
Do I need to buy new software licenses to use Cloudnet?
No. You continue using your existing, valid software licenses. Cloudnet provides the secure hosting environment, while you retain ownership of your licensed applications.
How often is my data backed up?
Your hosted environment is backed up multiple times daily. Backups are stored securely across multiple offsite and offline locations to ensure rapid recovery in the event of accidental deletion or system failure.
Can my team access applications remotely?
Yes. Your users can securely log in to their Cloudnet-hosted applications from any device with an internet connection. We use encrypted connections to ensure data remains private and protected.
Does Cloudnet help with migration from my existing system?
Yes. We offer white-glove onboarding to help you move your applications and data to Cloudnet with minimal disruption. Our team ensures your setup is configured for security, performance, and ease of use.
How does Cloudnet ensure compliance with insurance or industry cybersecurity requirements?
Our hosting environment includes layered security controls, daily backups, and compliance-aligned configurations. These features help businesses meet cybersecurity standards commonly required by insurers and regulatory bodies.